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Businiess name:
Yolanda's Maid & Maintenance And Carpet Cleaning
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Review by:
citysearch c.
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Review content:
The cleaning crew came in and did a deep cleaning and carpet cleaning of my newly remodeled home. The price was reasonable and the service was good and the cleaners were nice. However the next day, I noticed the that there was construction debris or something from the remodeling done in my bathroom. I call the manager (brian who was really nice) to complain that the job wasn't completed. He stated the cleaning crew had thoroughly clean the bathroom that they did a walk through of the place with the contractor who approved the completed job. However, He offered to come out and reclean the bathroom. The crew arrived again the next day. As they were getting ready to re-clean the bathroom, the contracter admitted that they install sliding glass showers couple of hours after the cleaning crew finished and redirty the bathroom with debris. So the crew was not responsible for re-cleaning the bathroom but they offer any ways to clean them again. How embarassing! I felt so bad making them come out again to my place so i gave them each a good tip$ for going beyond the call of duty to make sure that i was a happy customer. I will definitely recommend them to my friends and co-workers...thanks guys. They also move stuff so i might use them to move my new furniture in and have them haul my old one out.
Pros: they will go beyond the call of duty for there customers
Cons: can't think of any
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