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Businiess name:
Berge Toyota
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Review by:
citysearch c.
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Review content:
We took our older model Toyota for routine service and got a call that the service technician poked a hole in the radiator, but that they would take care of it by replacing it with a new radiator. That sounded great and very responsible of them. However, a year later it developed a leak. To make a long story short, after talking to a service rep and an employee at the parts counter, they replaced our perfectly good original radiator, that they busted, with a lower quality after market radiator. They said they aren't responsible and that our complaint should be taken to the radiator manufacturer.
Be very careful getting service at this location - verify that they are using original Toyota parts and request keeping any old parts they claim they are removing.
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