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Businiess name:
Cafe Il Cipresso
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Review by:
citysearch c.
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Review content:
First let me say there was a time before they moved that I liked this place-my family and I were looking forward to going last night-WHAT A NIGHTMARE! I wanted to order a meal and switch the sauce(both sauces are on the menu) I said I would be happy to pay more to do this-I was told no-tonight they could make no special accomodations-both my husband and I did not eat-it was late so we let our young daughter-when we were leaving there were 3 wait staff up front-I asked to speak to a manager-they told me no they could not give me a manager or give me a name....I could not believe how rude they were-they were mad that 2 of us did not order-I told them I would write a review-our waitress made a face at us and said""thanks for ruining my livelihood""-and walked away-I asked the other waitstaff what our waitress's name was-she told me that she could not tell me-we left in disbelief-I called this restaurant today to speak to someone about what was going on at this place-a man answered ,I introduced myself and asked if I could speak to a manager and very gruffly he said- I AM THE MANAGER-I asked him who he was, what his name was and HE TOLD ME HE WOULD NOT GIVE HIS NAME. He said he heard some of what happened last night and basically it is my word against theirs......so there it is-I do not know if this really was the manager or just another one of the staff hiding their identitiy-but wow,this is really the worst place I have ever been-go somewhere where they will treat you with respect and care about your experience at their establishment.
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