Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Bright Home Theater And Audio
|
|
Review by:
citysearch c.
|
|
Review content:
I called to get some help with my existing home theater set up and was initially pleased with what they said about optimizing it. I made an appointment and looked forward to getting my set up problem fixed.
I changed my work schedule to be home in time to meet their technician and waited. I got a call that day informing me that their technician was running late due to his earlier job taking longer. I understand that can happen and said since I'm home, he can come anytime that day. I received another call from them a few hours later saying the technician wasn't going to come at all and would I like to reschedule. I declined and said I'd call back after I speak to my boss about coming home early another day.
I called them back a week or so later and made another appointment, the next one being over two weeks away. The day before this next appointment (the day I'm writing this) they called to cancel again!
Wow, I get it - you don't want to make $125 per hour on a crappy service call to Brooklyn that'll take a few hours. It's okay, I understand this job wasn't big, but geez, treat the me, the customer with a little respect.
Bottom line, I wasted two days time off to get nothing done. I really wish they just would have said they don't do service calls and I would have moved on to find someone who wants my business.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|