Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Checkered Flag Honda
|
|
Review by:
citysearch c.
|
|
Review content:
I recently moved to Virginia; I had a great experience with my last Honda dealership. I checked the reviews on Checkered Flag before going in; they were mixed, but I hoped for the best. I was disappointed; I left the dealership flabbergasted by the whole experience. \r
\r
I wanted a state inspection and mentioned that my check engine light was on, probably due to the gas cap but I wanted them to check on it just in case and reset the indicator light. My last dealership just did $2K+ of maintenance on my car the month before, so I knew everything on the car was up-to-date. \r
\r
I waited for 2 hours before I heard anything about my car (I ended up waiting almost 3.5 hours total!) When they came to me, they proposed $2,500 worth of repairs. I was shocked! For my inspection, they pointed to a very, very small tear in my left windshield wiper and said it needed to be replaced to pass inspection – the cost: $26 for a left windshield wiper! I felt taken hostage. \r
\r
They also charged me $120 for checking on my indicator light and telling me what I already suspected – it was likely due to a loose gas cap. The total bill: $169. All for waiting 3.5 hours, getting 1 wiper blade replaced (which took almost an hour after I approved the repair!), and getting a sales pitch for $2500 more worth of repairs (some of which had just been done by another Honda dealership a month or so before!) It's a ""soft"" sales pitch where they ""walk you through"" areas where your car ""failed"" a ""diagnostic"" test. \r
\r
If you want to wait a long time, be sold repairs you don't need, and pay quadruple for basic parts like windshield wipers, then this is your place. As someone who is new to the Hampton Roads area – and who is about to purchase a new Honda – I will not be doing any more business with Checkered Flag Honda. I will gladly drive a little further for honest, reputable service.\r
\r
My final bill: $169. I told the representative how thoroughly disappointed I felt about my experience – to his credit, he reduced the price to $99 (and an admission to the gross overcharge of the original price, in my opinion). \r
\r
I never have written an online review before, and I am not one to complain or be demanding. I just have never have been so disappointed by a business like I was today. Frankly, the whole experience took me completely off guard. I've had my car serviced at other Honda dealerships, and I have had great service and great experiences. I am a loyal Honda owner; and plan to keep buying Hondas based on my experience. I just plan to purchase my next Honda – and have it serviced – at another dealership. It cost me $99 to learn not to stop by for a state inspection or have my car serviced here; hopefully this review can save you the time and money.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|