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Businiess name:
Red Phoenix Martial Arts
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Review by:
citysearch c.
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Review content:
This review is in regards to ""Public Advocate."" We at Red Phoenix Martial Arts are dedicated to our students and to our curriculum. There are many, many inconsistencies and incorrect statements in “Public Advocate”'s review, all of which could be resolved with a simple conversation, one she has not yet been willing to have, though she seems to have ample time to discuss this matter with internet forums.
""Public Advocate"" has publicly complained about our practices, including a correspondence with the Better Business Bureau, from whom we have received a letter in which they have “determined that the response from [our] company addresses the disputed issues and exhibits a good faith effort to resolve the complaint.”
We cannot stop “Public Advocate” from giving a negative impression of our practices and we cannot force her to settle her dispute with our company, though we are willing to do so, but we can defend ourselves in return.
Our contracts are in clear writing in black and white – we hide nothing, we are open to questions and discussion and always have been, we amend our mistakes – so long as we know a mistake has been made and that it has not been rectified, and our students excel in our classes and in their own lives, which is more important than anything.
It is a shame the ones who wish to review on one of these forums are negative and uncooperative. For every negative comment we receive there are dozens upon dozens of satisfied families who have benefited from our school and our services. We recommend you find the truth out for yourself.
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