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Businiess name:
Fifty Hotel & Suites by Affinia
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Review by:
citysearch c.
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Review content:
I have had several negative experiences with the Affinia 50. I have attempted to change the date of check in on the phone, resulting in a complete cancellation of the resevation (which we didn't find out until we arrived!). I have also requested that an amenity be sent to a guest staying with them. After the runaround of 8 or so transfers, my order was never sent! They have an antiquated username/password system on their website, with no way for you or them to retrieve your username/password when asked. They supposedly sent my request to their outside IT company and no one ever got back to me. If you like people who brush you off and transfer you to the next guy, go for it.
Pros: Nice rooms, location
Cons: Inept staff, Reservation errors, No follow up
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