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Businiess name:
Yvonne La Fleur
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Review by:
citysearch c.
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Review content:
Yvonne La Fleur and her staff are very condesending and have a lack of moral fiber when dealing with a problem. \r
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They shipped my daughter a $1306 wedding dress by UPS and did not put a value to include insurance. Not doing this caused the package to be left outdoors. The wedding dress was damaged by dogs because it required no signature. Not to mention they charged a $30 shipping charge which actually cost $7.13 to ship. To put insurance would have cost an extra $10.31. We would have gladly paid. I would not have even thought they would ship something of that value without it. (I still have the dress and the torn up box.) As a business we ship UPS everyday and insure all expensive packages and they require a signature from the driver and the reciever.\r
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When contacted they accused my daughter of lying and refused to even file a claim with UPS. UPS requires the shipper to make the claim. I was assured by UPS that they would have paid if it was insured. Yvonne La Fleur would not even grant us this courtesy. Gordan said he was not going to do anything. (This is when I called, by the way he called me a liar as well.)\r
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Yvonne La Fleur and Gordan told me too bad, and to file with my homeowners insurance refusing any type of help. At this point its really not an issue of money. It's their lack of moral character. She may be respected among her elite, however I would suspect not so much among regular everyday people.\r
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In closing, once they have your money, you are a second rate citizen not worthy of their attention.\r
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I would recomend you find someone else that cares about your business. As a person who runs a small business I can assure you our customers are not treated like they are trailer trash once we have made the sale.\r
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KP Provost\r
Pro-Drive Outboards, LLC\r
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