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Businiess name:
Love Driving School
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Review by:
citysearch c.
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Review content:
This operation is run by ONE man (named Durant) with ONE car. Transactions are under the table - when I paid up front for the ""10 hour package for $375"" (usual hourly rate = $40), Durant did not give me any receipt or contract even when I asked for one. He stated ""your check is your receipt."" (?) He seemed like an easy going guy at first so I went ahead with the lessons.\r
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Due to his packed schedule, I only got 6 hours of lessons. THE DAY BEFORE THE ROAD TEST (for which he promised to sponsor me), Durant called and said ""the car is in the garage."" He refused to give any detail or reason why the car ended up in the garage in the first place. Even though it was him who could not deliver the service he promised, he gave me an attitude over the phone with rude remarks. (I was shocked!)\r
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Bottom line, I ended up practicing on my own with my other licensed friends for hours then took the road test with a friend's car. I passed the test (mostly thanks to my friends teaching me the various types of parking). \r
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How could this ""school"" function with just ONE car? If that ends up in the garage, forget about your lessons or more importantly, the ROAD TEST! \r
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I called Durant later to get reimbursed for the 4 hours that I have not used in my ""10 hr package."" He then replied ""I don't reimburse - you are obligated to use ALL 10 hours for the package"" - a crucial detail of the transaction he neglected to mention in the beginning when I handed over the check. \r
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If I knew I have to pay $375 regardless of the actual hours used, I would have never done the package. I would have simply done the hourly rate at $40!! I urged him to be a reasonable, ethical businessman and asked him to give back $135 ($375 paid to him - $40 x 6 hrs actually used), but he sounded hostile again and kept refusing. \r
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It's a simple principle - you pay for what you get. I got 6 hours of lessons yet he has forced me to pay for 10. I still have a foul taste in my mouth from this experience.
Pros: Instructor is punctual
Cons: Little flexibility in scheduling, ONE car only for lesson and road test, Deceitful transaction
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