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Businiess name:
Sullivan's Steakhouse
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Review by:
citysearch c.
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Review content:
Five of us compared Ruth's Chris to Sullivan's. Our findings? Great food at both; prices on par. Sullivan's ambiance is tops. Sullivan's service is NOT! Picture this - an almost-empty restaurant at 6:30, with lots of waitstaff ready to serve. Strangely, no one looked our way for 20 minutes! Someone finally came and explained that no one was assigned to our table. It went down hill from there. No one asked if our steaks were prepared properly. The waiter reached across people to deliver meals and drinks - my colleague noted, 'even my kids know not to do that!'. We ordered grand marnier souffle and got lemon souffle - we pointed this out; no apology was offered. We walked past at least 10 employees when leaving; no ""thanks for coming"", ""goodnight"" or anything.
It's a shame that a restaurant with such talented kitchen staff doesn't deliver with the same quality.
Pros: Great food, Nice Ambiance, Good music
Cons: Very poor service
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