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Businiess name:
Dr. James Romano, MD
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Review by:
citysearch c.
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Review content:
After having to call twice to book a consultation (no callback as promised), I arranged my initial consultation with Dr. Romano. (note that unlike any other Doctor I have ever visited, they require a credit card to secure the initial consultation. It is $250.00, rather a steep fee considering that Dr. Mosser charges $75.00, others are up to $200.00).\r
Be prepared to have your drivers liscense xeroxed at your first visit -(do I sense a bit of suspicion here or do I just look like a rip-off artist)?\r
The appointment with Doctor Romano was fine, and he seems very knowledgable, but a bit distant.\r
Then I went to the Patient Care Coordinator's office to schedule surgery dates and get pricing.\r
She had not been given good information on what my procedures were to be from the doctor, she seems confused and is unable to give me pricing without consulting the doctor, so she says she will call back. After a day she does not, so I call her - after two minutes it is still obvious it is not clear, so she will need to talk to the doctor and call me back, that was Friday afternoon, today it is Monday evening and she hasn't called. So the saga continues and I haven't even gotten past step one - do I want to deal with this kind of incompetence for the whole surgery process? I think I am seeing the writing on the wall. I am getting out while the getting is good.
Pros: Very good surgical reputation, apparently.
Cons: chilly receptionist, waited 40 minutes to see the skin care spec. Some staff not well trained.
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