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Businiess name:
Fresh Organics Inc
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Review by:
citysearch c.
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Review content:
I've been shopping at this store for several years, and the service has improved hugely since the last reviewer wrote in 2009. Thank you management! Clerks are mostly friendly (there is one who must not like her job) and staff is helpful, going out of their way at times to respond to customer questions or check the back when a bulk bin is empty.
On the other hand, recently I was charged $34 for three peaches. That one was easy to catch before leaving the store, but smaller overcharges and double charges are more difficult to identify, and they happen with some regularity. You do have to watch the ring-ups as they are happening, which is difficult when you are also trying to bag your own groceries in a confined space. Not all items are called out on the receipt by name, so it is very difficult to tell whether you are being charged correctly on some.
It is not unusual for a clerk to include an item we did not bring to the counter but was apparently left there by someone else. Yesterday my housemate came home with a bag of hamburger buns (we never buy them). You have to watch what goes in your bag.
One more thing: The clerks are not well-trained for bagging, so if they take over, watch that they're not putting your bananas, mangoes and tomatoes on the bottom of the bag beneath heavier stuff. Happens all the time.
Glad to see attitude toward customers has improved in the last year and a half. Now if the bagging and ringing up can improve, this will be a great little neighborhood store to shop in and to share with friends.
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