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Businiess name:
Genie Car Wash
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Review by:
citysearch c.
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Review content:
I took my car here for a wash, and decided to have an oil change done. The mechanic brought out two air filters and said they were dirty and needed replacement. I initially told him it was Ok to replace the filters, then changed my mind and let them know, and did not have the air filters replaced.
Shortly thereafter, while driving my car, the car died. To make a long story short, I had to have the car towed to an auto repair facility. They diagnosed my problem stating the intake tube to the air cleaner or conditioner was off. It was a simple fix, and I was not charged for this. However, I have a big towing bill, and the inconvenience of missing an appointment and not having a car for a day.
I called the car wash facility and spoke with the manager, who heard my complaint, and then directed me to the head mechanic. He said he did not know how this could happen. He offered no remedy or compensation of any sort. I will not go to this facility again, and I would definitely not recommend having your oil changed here.
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