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Businiess name:
Cincinnati Fluteworks
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Review by:
citysearch c.
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Review content:
2+ yr ago I contracted with Pat North to sell my piccolo on consignment. Whenever I asked about it, it was usually ""out with someone on trial"", but no sale commitment resulted. I told Pat in May '08 I wanted the piccolo back. Pat became harder and harder to reach and was evasive about getting it back to me. On JULY 10 I finally spoke with her and she said the piccolo was still not sold but there was a person who was very interested in it, and the piccolo was ""out on trial"". I told her I wanted either a definite sale NOW, or return my piccolo immediately --- no one needs to keep ""trying a piccolo out"" for more than a few days. That's the last I heard from her. After that, she wouldn't respond to my calls, a registered letter, and emails. Her website was down. I filed a claim with my insurance. On Sept 16 my investigator said he reached Pat and it was only then that she finally admitted that she sold my piccolo ON JULY 2 (notice that's BEFORE I talked to her on July 10 -- why wasn't I told it had been sold?). Pat has never yet contacted me about this piccolo, and I have not received my payment for its sale, nearly 6 months later. This story is much more complicated than I can detail here, but the bottom line is that Pat is not truthful, she has not honored her end of the contract, she is deceiving customers, and if you have any business dealings with her - BEWARE. Avoid Cincinnati Fluteworks like the plague. Also, if a ""Jennifer Cox"" or ""William Cox"" of Cincinnati is out there, then I hope you'll contact me. Apparently you bought my piccolo (Haynes #924)? I'm trying to verify that. Pat crossed out the name of the buyer on the papers she had to fax to my insurance investigator, but we could kind of see some of the info anyway. I believe that Cincinnati Fluteworks was an excellent, reliable, top-quality business at one time (established in 1975) --- what happened? How sad for everyone involved, -- the customers AND PAT herself.
Cons: Dishonest. Horrendous customer service and satisfaction. Did I say dishonest????
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