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Review content:
I'll keep this brief. After reading a couple of the previous reviews, i have to comment about my experience with this dental practice.I did read some of the previous comments, and I have to say my experience was quite different. Or maybe, diffferent people interpret things differently. I arrived for my 1st visit, and was presented with paperwork. Upon completion, i had xrays taken, and soon after my exam. Of course there was wait time, while they processed my forms, and my xrays, but I was informed from the beginning that my appt would take about 2 hours, so I expected this time. Once the doctor told me what I needed, he explained everything, and kindly answered all my questions, and asured me my work could be completed in a timely manner. No, I didnt have a cleaning on my 1st visit, but again, I was told that I wouldnt from the beginning. A nice girl went over all of my treatment, and explained how my insurance worked, andwhat I would ave to pay for my treatment. This is where opinions may differ. yes, I was given the option to pay up front, which would entitle me to a discount, but when I told them I couldnt do that, I was given several other options. But imagine you made a reservation at a fine restaurant, or hotel, or surgery. A lot of businesses ask for a deposit ahead of time to ensure your commitment to a reserved time, or place. Why sould a dental office be any different. They are a business after all, with prescious time and other patients to see. Some people feel so entitled to free work these days, and need to realize things arent the way they used to be. I am very happy with this office. My other complaint is the cost of my care. And guess what...That issue is with my insurance plan, not Tierra Town Dental.
Pros: Friendly, informative, good hours, good location, they accept insurance
Cons: No weekend hours
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