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Businiess name:
P.J. Hanley's
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Review by:
citysearch c.
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Review content:
Avoid this place at all cost. I went with a group for my friend's birthday. I arrived after my friends were seated but sat at the head of the table. After 15-20 minutes, I was finally able to get a waiter's attention to get a menu and a setup. When I inquired to the waitress about wine, I finally had to ask for a wine menu which she begrudgingly brought to me. My friends' food arrived before I even had a chance to order and when the server asked ""Anything else?"" I had to ask if I could order. Vegetarian options are limited to salad and cheese quesadillas. (Although an online menu shows pasta and pizza...where was that when we were there??) When a friend asked if they could make veggie tacos, he was flatly told ""No"". My friend's mother had to send her fish back because the breading was not cooked properly. I asked if they did anything for someone's birthday (I had read on another site they might give a drink) but the snitty waitress said no.\r
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I joked that the gratuity must surely be included with the kind of service we were receiving and sure enough the bill came with a 20% gratuity added. (I've heard of 18% but 20% is really presumptuous and we told the manager so and he removed it.) The waitress did not appreciate our candor and when my friend tried to speak to the manager about things further, he ended up telling her she was being sarcastic and she needed to leave the restaurant!\r
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I saw some negative reviews on another site about this place...boy they weren't kidding! Never again! Too bad because the outdoor seating area is really nice as was the DJ. The busboys and runners were great too. Maybe with more professional management and waitstaff it would be ok?
Pros: Good DJ, Nice Outdoor Seating
Cons: Service, manager attitude, food qualtiy
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