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Businiess name:
La Cueva Restaurant
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Review by:
citysearch c.
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Review content:
I have read ALL the reviews and some seem like one time incidents handled poorly but some right on the mark!!!!!!!!!!!! I have been coming to La Cueva for 10+ years and the service has remained the same (unappreciative and cold).The mom would occassionally give dirty looks as if customers weren't welcome but I came to ignored her and continued to enjoy my food. Until about 3 years ago.I thing I love about Mexican food is the quality and price. But at La Cueva, the menu prices keep increasing but the food portions / quality are decreasing? So you would expect if the pricing goes up so does the quality, service and automosphere. Correct? But it has not. The enchiladas are 3inches wide with minimal cheese inside (I measured it once) and the burritos are all tortilla. The green chile is good but just water on the weekdays and hot / flavorful on the weekends. I have had occassions where my food order was just wrong (either something was in it or it wasn't as I asked). On neither events did the owner (Molly, mom or son) acknowledge and offered an apology/comp the food. One one occasion, my daughter's order was wrong and my husband told Molly. Molly called her cooking staff "" a stupid broad"" and walked off; never apologizing (as if we were to agree with her abusive language). I personally found her comment unprofessional and disrespectful to her staff member. SO, if you feel like getting some good mexican food; come here but only on the weekends. Don't expect ANY customer service. Bring your own positive outlook and LEAVE, not expecting anything else. \r
\r
Pros: Good food\r
Cons: Poor Customer Service, Hit or miss on food quality, Small portions, Expensive
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