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Businiess name:
Cary Car Care
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Review by:
citysearch c.
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Review content:
I had high hopes for this place based on reviews, but after getting auto service from them I have high suspicions they effectively utilize these rating services (city search, yelp and Angie's list) and pick and choose who they'll dupe next.
My first hesitation is when they told me my car needed a tune up which included new spark plugs and wires (sort of odd since I had this done one and a half to two years prior, I thought maybe that place didn't do something right; not so sure anymore). They also made some other recommendations, which did make sense, $800 later.
The real problem came when one day later steam was rolling from the hood, the engine light and heat light both came on. I figured I better park it before something breaks or makes it worse. I called CCC and they said they'll get a town truck. I had to find my own ride back to work. Now apparently something else ""coincidently"" broke, a $300 bill later. Granted this could have been coincidence, but a day later, after my first drive on the highway, for an issue I've never had before (thermostat stuck)??? They also made me pay for the $65 tow charge and they wouldn't give me ANY break on the labor. The only break they gave me was a ""diagnostic fee"" charge, which is quite peculiar because I never had them charge that fee the first time I took the car there. I believe they just threw that in their to make it look like they were giving me a break.
Now I'm not saying they sabotaged my car, but I have to say, the work they did prior was an indirect link to the new failure, possible direct link.
Honestly, my gut tells me this is not a very honorable place to do business. Basically, I forked over 800 bucks for stuff already done and was then given the TOUGH LUCK attitude for something else that broke down a day later.
Bottom line...you might want to STEER CLEAR from this place.
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