Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Adam's Mark
|
|
Review by:
citysearch c.
|
|
Review content:
My husband were in town for a conference and thought that the Adam's mark would be a nice place to stay. Whoops. We checked in at about 11:00pm. We booked a King bed in a NON smoking room. ( I have severe asthma, so staying in a smoking room was not gonna happen.) Guess what we got! You guessed it...a smoking room. I told them what we booked, and that I could not stay in a smoking room. They said that they had no other rooms availiable. (That they were ALL rented out) They said that we would need to stay in that smoking room for the night, and the next night they guaranteed us a high floor room for the following three evenings. SO...suffered through the first night. Packed our bags, went to the lobby and got the other room..(on the third floor...not as promised) oh well. Did not care at that point. Just wanted a non smoking room. We went a meeting that day, when we returned to the hotel we called the front desk and requested a wake up call for 6 am the next morning. NEVER GOT THE CALL. Slept through our non refundable $250 class. At 9:00, called the front desk and asked for the manager. Explained we never got the call. He apologised and said he would refund a night on our room bill. Decent gesture, but still did not break even since the class was already paid in full and we would not get that back. Manager then called back 30 minutes later and argued that the wakeup call was made. We went back and forth. There was no way I woke up, walked to the other side of the bed, picked it up, hung up, went back to the other side of the bed and went back to sleep. He refused any type of refund. The customer service here is HORRIBLE and I do not recommend it to anyone!!! Save the money and go somewhere else.
Pros: Good in room dining.
Cons: Customer service!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|