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Businiess name:
Adam's Mark
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Review by:
citysearch c.
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Review content:
We went there for a convention. The Hotel has a great location, not any doubt about it. Right on the Pedestrian mall, walking distance to the convention center and the shopping center. But here is what happened. I had booked a triple for three men. When I got there, it seems there was no standard or deluxe room available. So they put us in a ""conference room"". For real. This is a beautiful 1200 square foot executive conference room that they rolled cots into. Not very comfortable compared to the beds I observed in the real rooms. The conference room had a bathroom, bar and kitchen. Far out!! But alas, it was a strange experience sleeping next to the conference table which was big enough to seat 20, and not at all like sleeping in a real hotel room. \r
The front desk guy acted like there was no big deal, no apology, no understanding. I think I see a trend here with the reviews that the problems in this hotel stem from the front desk and perhaps it's supervision.\r
Everything else was fine, we dealt with the concierge who was professional and helpful. Restaurant was good.
Pros: perfect Downtown Denver location
Cons: Front desk staff needs improvement
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