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Businiess name:
East County Dental Assoc
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Review by:
citysearch c.
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Review content:
Worst customer service in 53 years of dental visits. Employees are surly, inconsiderate and treat customers as if they were an inconvenience to their daily routine. Dr. Bailey and associates also use every trick in the book to get you to spend as many dollars as possible. Should you object to their expensive offerings they become ever more rude, insensitive and dilatory. \r
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I spent over an hour waiting for a crown recementation, and that was with an appointment two weeks in advance and not a last minute emergency! Not enough money in recementing a crown, so you will wait until his emminance, the GREAT Doctor BAILEY graces you with his presence. He then proceeds to size you up the way a con-artist does, probing for your vulnerabilities, fears or general ingorance of your rights as a patient and consumer. Any signs that you're on to his deceit and you're shuttled to another chair, or another appointment; you provide too little income for the good, ahh Doctor. If you wondered where all the two-bit traveling circus carney men went, take a good look at Bailey: he traded in his geek-house barking for a dentist's smock.\r
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If you're a new customer, count on paying for a full set of mouth Xrays, the better to ascertain how much money you're worth to these money-grubbers. All I needed was some cement until I could get back for more extensive repair - I DID NOT NEED A FULL MOUTH XRAY! But, if you refuse, they won't work on you at all. Charlatans, medicants, low-life thieves. Worse still, when my wife declined flouride for my two children, she was treated with contempt and derision. Do yourself and your self-respect a favor and avoid this office like the plague. Leave the over-charging and bad treatment to the ignorant masochistic sheep who make up the bulk of this practice. Remember the motto of this kind of establishment ""there's a fool born every minute"" and don't be one.
Pros: Lots of magazines in the waiting area; you'll need them.
Cons: Surly employees, pressure to have more done than you need.
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