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Businiess name:
Intrex Computers
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Review by:
citysearch c.
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Review content:
Be very wary when you bring a computer into this store for a repair. This store cares more about making excuses for their poor customer service and deceptive billing practices than doing the right thing for the customer.For those who do bring their computer into the store expect to be told the total amount of your repair and then when you actually come in and pick up the computer you will have a balance due. It seems the total you will be given only includes parts, labor and a diagnostic fee are billed separately even though you were given a total. Also be prepared for an excuse laden blizzard when you call asking about the diagnostics of your problem. Add at least 2 or 3 days to the date you were given as to when the diagnostics would be finished. The excuses will range from we had a technician call out to we took in too much work. In short not recommended for an excuse driven lack of customer service.
Cons: All excuses and no customer service
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