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Businiess name:
Casta Diva
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Review by:
citysearch c.
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Review content:
I had dinner there a couple of weeks ago with 4 other people. This was not my first time as I had eaten at Casta Diva 3-4 times before but had not been there in 6 mths. We had appetizers and pasta entrees, and we all enjoyed our meals. However, the service there is efficient but not friendly or welcoming. We had 3 different people attending to us but it was not clear if we had a primary server or not. The initial waiter was irritated when he was asked to repeat the specials of the day. Then once our orders arrived no one came over to see how we were doing or if everything was alright. And then when the check arrived they had already added in the gratuity (18%) which we didn't really mind. We ended up putting in an extra $4 because of the way it came out in paying cash. The waiter came over and picked up the folder and asked if we needed change and we said no. That was it - no thank you from her which we all noticed - she just walked away. It will be a long time before I go back there, if ever again. A restaurant that does not seem appreciative or seem to care that their patrons are happy or want to return doesn't need my business. I live in the City and, believe me, there are many excellent restaurants that do go out of their way to make sure their customers are happy!
Pros: Pasta is excellent
Cons: Servers are not friendly or welcoming
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