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Businiess name:
Severna Lawn & Power, Inc.
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Review by:
citysearch c.
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Review content:
Run Away!\r
Dropped my Lawnmower off after calling to ask how long the service would take. Was told 2 weeks, so I figured not a problem. I then called back after a week because they had not called with the estimate. I was told at that point that they hadn't even looked at it because they have been running two weeks behind (now will take 4 weeks even thought they said two weeks) but they would have something for me by the next Tuesday (3 days). I waited another week and called at which point I was told that although it wasn't done, it would be by Tuesday/Wednesday of the next week ""Guaranteed"". Arrived to pick it up the next Saturday to find that they hadn't begun working on it, Complained loudly, and was told that they would have it soon (sure!) Called the next week and was told it would be done end of the week. Showed up to pick it up and was told that they go the wrong part and that they had it on order, would be 4 more days. Was promised a discount and when I picked it up no one knew what I was talking about, so no discount.\r
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Cost of repair $130 plus the $28 to rent a lawnmower during the 5 weeks it took to do the the two week job they promised not to mention the horrible customer service and no communication.\r
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Go anywhere else!
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