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Businiess name:
Gary's Towing
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Review by:
citysearch c.
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Review content:
MY CAR WAS RECOVED AFTER BEING STOLEN AND TAKEN TO GARYS TOWING BY TPD. THE RIMS AND TIRES HAD BEEN STOLEN OFF THE CAR. WHEN I APPROCHED THE COUNTER AT GARYS TOWING I WAS TOLD THAT I COULD ONLY PUT ONE TIRE ON THE CAR. HOW WAS I GOING TO DO ANYTHING WITH ONE TIRE. WELL, THEY AGREED TO HELP LIFT THE CAR SO THAT I COULD PUT TIRES IN IT, OF COURSE FOR A FEE AND I WAS TOLD TO WAIT OUTSIDE. IT HAD WAITED FOR TWO HOURS BEFORE I NOTICED THE LIGHTS HAD WENT OUT AND THE DOOR WAS LOCKED. I SAW SOMEONE COMING OUT OF THE YARD AND THE GATE OPENED FROM THE INSIDE. I TRIED TO ASK ABOUT MY CAR. I WAS TOLD THAT I NEEDED TO GET OUT OF THE YARD AND STILL NO ANSWERS OR NO CAR. I CALLED THE PHONE NUMBER FOR GARYS TOWING AND WAS PUT ON HOLD SEVEAL TIMES BEFORE I COULD TELL THEM THAT I WAS STILL WAITING OUTSIDE. AFTER I GOT LOUD AND FRANTIC THE OUTSIDE CAR WAS BROUGHT OUT AND I HAD FOUND WHEN TRYING TO PUT THE TIRES ON THE PERSON WHO TOWED THE CAR HAD BENT THE TRAINING ARMS AND WAS TOLD THAT THEY WOULD LOOK INTO THE ISSUE AND THE CAR WOULD THEN HAVE TO STAY FOR ANOTHER 3 DAYS.THREE LONG HOURS PLUS 120.00 DOLLARS AND I STILL WENT HOME WITH NO CAR. GARYS TOWING ACTED AS IF IT WAS NOT A SERVICE THEY HAD PROVIDED THAT I HAD PAID FOR THEY HAD ACTED AS IF THEY HAD DONE ME A FAVOR.
Pros: NONE
Cons: LONG WAIT TIME, POOR CUSTOMER SERVICE, EXPENSIVE, ON CONTRACT
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