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Businiess name:
Mo's Crab & Pasta Factory
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Review by:
citysearch c.
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Review content:
Visited Baltmore as part of a volleyball tournament and took 22 people to eat at Mo's. This was by far the worst customer service experience of my life. We waited for an hour to be seated even though we had a reservation, then a full 15 minutes passed before anyone even approched the table. We thought we were wating for the best seafood in town, and it was really not that impressive. Our waiter was very rigid on policies and at one point refused to take a dish off the check that never arrived at the table. After insisting, he said he could do it , but only because there was a manager there to approve it. This place was a like a completely different world in terms of what they consider good service and the food wasn't worth the drama. it's also very , very, pricey for what we got.
Pros: Had a shuttle van
Cons: We were trapped in a terrible place due to the shuttle !
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