Home > Nevada > Las Vegas > Health & Medical > Health Care Informat... > Sans Pain Clinic > Report a problem
Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage you to read through our Terms of Use before filling report with us.
After careful review, we may remove content or replace a content warning page before viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal in nature or feels invasive. Please note that Judy's Book is a provider of content creation tools, not a mediator of content. We allow our users express their opinions, but we don't make any claims about the content of these pages. We strongly believe in freedom of expression, even if a review contains unappealing or distasteful content or present negative viewpoints. We realize that this may be frustrating, and we regret any inconvenience this may cause you. In cases where contact information for the author is listed on the page, we recommend that you work directly with this person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms of Use, please complete the following short form.

Businiess name:  Sans Pain Clinic
Review by:  citysearch c.
Review content: 
After 2 weeks of waiting for the office to Fax an MRI request, I finally called last week and asked if they had faxed it. I left a message, received no call back, but eventually scheduled my appointment. After the appointment, it turns out the PA (as the Dr actually never sees patients) had incorrectly written the diagnostic request. I have now been trying to reach ANYONE at their office all week. Finally, Wednesday they call back. I had requested to speak with the PA on each message, Chrystal Taylor will not call her patients back. Instead, she has untrained office staff call back. I attempted to go over the issues, and was treated like dirt. After a transfer hang-up, I called back. 5 Times in a row, the person answering picked up the phone and hung up. I eventually picked the wrong extension, as was connected to a nice lady in the back office. However, she transferred me to Chelsea, a woman I have seen scream and yell in the back before. She loudly talks about patients in the waiting room, but makes sure she is never visible. She complained that I was ""blowing up her phone"" and ""yelling"" at her staff and threatened to ""Discharge me from Dr Basu's Care."" I never raised my voice, she lied to me about the office's access to my MRI's, and kept threatening ""You want me to discharge you?"" any time I asked a question, or ATTEMPTED to describe WHY I needed to speak with my Health Care Provider, anytime later. I have seen patients be treated like this on a dozen occasions. The Office staff treats people like they are dirt, and somehow waiting 2 hours to NOT see the DR, but instead her PA, is a privilege you should bow down for. I come from a Family of Dr's and Surgeons. All of our Family friends are Dr's and Surgeons. NEVER HAVE I EXPERIENCED AN OFFICE MANAGER THREATENING ME AND LYING ABOUT MY CARE. Lastly - The only person legally allowed to intervene on my behalf and have the MRI study written correctly was the PA (Chrystal Taylor) who authored it. If Dr Basu had been in town, she could have as well. Instead, these MEAN, ANGRY, THREATENING WOMAN named Chelsea has taken all of the power to her head, and is in her world able to discharge and treat patients.

Reasons for reporting (512 characters left):
 or  Cancel