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Review content:
Stay away, these guys are COMPLETE SCUMBAGS. The manager of a place we rent bought a refrigerator from them that was DOA. It took them the better part of a week to get somebody out there to fix it, during which we were left with no refrigeration. He botched the job and ruined the fridge for good. It took them the better part of another week to get a replacement to us.
After about a week, the filtered water and ice maker on the replacement went out too. Again took them forever to get out to look at it, at which point they claimed it was a result of the filter getting clogged with rust from the house and therefore not their fault. I don't know if they charged the owner for the filter, but they had to order it, and it took weeks to arrive. When it did, they didn't send it to us, so we had to run up there to get it ourselves. When we installed it, it didn't fix the problem, so they came out again, once more taking at least a week to get us in, and eventually found that the water line was blocked with plumbing tape from when they had installed it in the first place. After clearing the line, however, the icemaker still doesn't work, and once again, they can't be bothered to get out to fix it for a week or so.
Separately, the replacement fridge was missing a bunch of shelves and drawers. First they denied that they were missing, and that this model was just ""that way"" eventually they came up with a few shelves and drawers, but there is still at least one missing, but they insist that we have all of them and have flatly refused to provide any more.
Throughout all of this they have been rude and dismissive at every turn, acting like it is somehow our fault that they gave us a lemon and are taking their own sweet time about getting it fixed, to the extent they will commit to fixing it at all. Rob the ""service manager"" is particularly vile. I'm just glad it's not my money they took. STAY CLEAR OF THESE JERKS AT ALL COSTS.
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