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Businiess name:
Frederick's Appliance Center
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Review by:
citysearch c.
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Review content:
Don't buy from Frederick's - they are extremely unreliable and repeatedly make bad recommendations and promises they don't keep. Here's my situation:\r
\r
In Jan 2008 I ordered a high-end cooktop and downdraft. They scheduled the original delivery for Feb 9.\r
Then they called and said it would take an additional 2 months to get the cooktop in. After 2+ months, they promised delivery for April 9. On April 9, their installer told me that the downdraft they recommended was the wrong size, and I had to reorder another downdraft at a much higher price. And wait. Delivery was rescheduled to April 23. They missed that delivery date too, saying that the downdraft took longer than expected. \r
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Cooktop was finally delivered and installed April 27. The next day, when we tried to get the propane hooked up, I found out that they installed the regulator on the stove backwards and they need to come out and fix it. It is now almost 3 months after my original purchase and I still don't have a firm delivery date. They have had my money since January, and I still don't have a working cooktop.
Cons: poor advice on what to buy, delivery repeatedly delayed, installed incorrectly
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