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Businiess name:
Kenmore Lanes Restaurant
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Review by:
citysearch c.
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Review content:
Kenmore Lanes is by far the worst business I have ever dealt with. I rolled a couple games with my wife, and when I went to the counter to check out they were switching over the cash drawers and was told to wait. They took 20 minutes just to do this. 20 minutes! I sat at the counter for 20 minutes while they sat there and counted money. I asked them how long it would take and the cashier got attitude with me and then when I got upset about wasting 20 minutes of my time they called the security guard (who completely understood why I was upset and asked the cashier to hurry up). Seriously....have they ever heard of switching out drawers and counting cash in the back office while business continues? Who in their right mind would not be upset by that....that would even irritate Gandhi! By the time they finished, there was a line of at least 7 or 8 customers, all as upset as me. The experience I had at Kenmore Lanes has made me remember why I would rather stay home and bowl on my Wii. I will never even consider going to Kenmore Lanes again, even if I was paid to bowl there. How they have remained in business as long as they have remains an unsolved mystery.
Pros: they have an exit so you can leave
Cons: staff
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