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Businiess name:
Nelson's
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Review by:
citysearch c.
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Review content:
Tonight my wife and a few of our friends went to Nelsons in Raleigh. It was our second try as our first experience was less than good. Upon our arrival, our table was ready and we were sat in the side dining room. We were unlucky to be there on a night where a friend of the owner of Nelsons and a group of about 10 of his friends were dining adjacent to us in the dining room. The acoustics were awful. The people were drunk and screaming the whole night. We politely asked them to settle down a little and their response was, ""We are spending more money than you so who cares if we are loud!"" Well at that point I felt it was time to involve a manager. We asked that the manager to say something and we were assured it would be taken care of as we were not the only ones complaining. Well nothing happened for about 20 minutes. Finally after we were DONE with our entrees the manager came out and asked us if we would like to move. We asked for the check and felt that we should be compensated in some way for the bad experience. Well they not only did nothing again, we were offered not even a free iced tea. We were never acknowledged again and we left with no apology from the management. Our server Kelly was very apologetic but her hands were tied. It was a management issue and nothing was done. We were insulted, belittled, and treated like second class by the ""friends"" of the owner so I will never eat at Nelson's again and I suggest you don't either. The owner should be ashamed of himself for allowing behavior like this from his ""friends"". The steaks and seafood are just as good at any other restaurant in the area with alot less attitude. Diner Beware.
Pros: Great Waitstaff
Cons: Terrible atmosphere and management
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