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Businiess name:
Solera Restaurant And Event Center
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Review by:
citysearch c.
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Review content:
I had been a frequenter of Solera because of their great food and wine selection. I took my family there whie they were visiting from Chicago, a group of 10 people. My dad ordered a bottle of wine, they didn't have it, and so without giving us a menu again the server made a suggestion for somthing similar. That similar bottle happened to be over $100 more than the original. I understand an upsell of $20 but 100??? I was so appalled when my mom told me later what happened, my poor father was too embarrassed to admit he couldn't afford it, but too late! When I tried to get the wine reimbursed later for him, it was hell trying to get a hold of the manager. I will never go back because they didn't try at all to win us back... I am furious and embarrassed that my dad's only experience of Minneapolis was getting ripped off.
Pros: great place in downtown to get some good apps and wine
Cons: Upselling wine from a $40 bottle to $150
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