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Businiess name:
Paradigm Resturant & Lounge
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Review by:
citysearch c.
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Review content:
Dave -- the owner -- is HORRIBLE. We had a reservation tonight and were asked to move to 3 different spots and waited about 30 minutes for our table because they gave it away to a party that was ONE HOUR LATE. Before we sat down, the hostess (L) told us that we would get a free round of drinks for the inconvenience. As we ordered, we told the waitress that the first round was free and she said she would confirm with the hostess (and never followed up). However, when we got the bill, they charged us for all of the drinks and added a 20% service charge. When we confronted the owner, the hostess denied that we ever had the conversation and the owner said that he never authorized the charge. So we ended up paying for an entire round of 10 people's drinks when we were explicitly told that it was on the house. TO TOP IT ALL OFF, on the way out, we were stopped by the bouncer and prevented from leaving the restaurant because there was a miscommunication that we hadn't paid the bill so we were literally held back until he could confirm that the bill was paid. Finally, it took a good 15-20 minutes to get our car from the valet. All in all, the service was HORRENDOUS and the food was average, at best. THE OWNER IS AWFUL.
Pros: Nothing
Cons: Awful service, Mediocre Food, Extremely Rude
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