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Businiess name:  Johnny Mack's
Review by:  citysearch c.
Review content: 
So my friend suggested we eat here last night because it's right near her house. I read the reviews on here, and consented, because it was FREEZING and frankly, I was lazy. Never again. First, it took the waitress (Jessica -- memorable name, as we share it) several minutes to greet our table. If it was busy, I'd understand, but there were maybe four tables in the bar dining room. My friend asked for a glass of water and I asked to see the beer list. She came back with the list, and no water. A few minutes later, she came back (still with no water) to take our order. The beer list was absolutely unappealing, so I asked for a glass of water as well. My friend ordered the chicken fingers with buffalo sauce, and I ordered the burger special (cheddar and jack cheese with jalepenos) substituting a side salad instead of fries ($1.50 extra). Nearly 20 minutes later, with empty glasses of water on the edge of the table, our food came out. Well, HER food, mine was completely the wrong sandwich. So I sent it back, and the waitress shuffled over to make some half-hearted apology. TWENTY MORE MINUTES and I finally got my burger. It was fantastic, but not worth the terrible, terrible service. The icing on the cake was having to ASK for our check, and to need her to fix it (I got charged twice for the salad substitution -- under normal circumstances, I'd wave it off as just a dollar fifty, but not after everything else that went wrong). Still, the check was $23 for a burger and chicken fingers. If the service was good, it would have been worth it. Alas, it sucked. Save yourself the aggravation and go somewhere else, unless you're one of the unlucky saddled with children. Pros: when I actually got my food, it was delicious. Cons: the service from start to finish.

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