Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Tip-A-Canoe
|
|
Review by:
citysearch c.
|
|
Review content:
This is my first time to review a business online. The only reason I took the time to do this is because this place was such a disappointment that I either want the owners to have the opportunity to make some changes or keep other people from having to endure such awful service. Contacted outfitter to arrange for a last minute canoe trip for some friends. They answered the phone by saying hello rather than thanks for calling Tip A Canoe or something. This should have been my first clue about what the rest of the customer experience was to be like. I reserved our canoes and gave them an estimated arrival time to which they replied OK, see you then. After arriving, we were greeted and signed the necessary forms, and paid for our canoe rentals. After that service was non-existent. No one told us what to do, where to go, how long we were to wait, the employees were just walking around moving vans and canoes without ever telling us what was coming up next. They finally spoke and said OK, you can start loading on the vans. So everyone loaded into a filthy van in the middle of the sun with no shade, no air conditioning, and only a few side windows that popped out for air circulation. The employee then walked back inside and stayed for several minutes while everyone was trapped and packed in the hot bus. I finally had to get out and open the back door to get some air circulation. Then we finally take off to our drop off point and the employee plays with his stereo and never says a word to the group. No sorry for the delay, is everyone getting enough air?, no nothing! We finally get to our drop in point. He gets out and starts unloading the canoes and still never says a word until he gets them all unloaded. I get in my canoe and heard a loud pop as soon as I climbed in and thought it was odd but didn't pay much attention. Then after we get going about 10 minutes realize that the canoe is taking on loads of water. Had to stop our group several times to drain the water. I told the employee at the end, that the canoe was taking on lots of water. His only reply was, ""We just got it back from the welder"". No, sorry you had to deal with that, no let me comp today's trip. No Nothing. I have always seen the signs for Tip A Canoe around Nashville and based on their advertising they appear to be a good place. I would avoid this place at all costs until they make some major upgrades and hire more people to help out. There are plenty of other providers to choose from that have employees that try to help you have a fun day on the river. They only way I will be back to this place is if for some reason, they happen to see this response and contact me with a free trip and show me what changes they have made.\r
Pros: Harpeth River
Cons: Customer Service, Leaking Canoe, Hot Van with no A/C
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|