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Businiess name:
O2 Fitness Clubs / Brennan
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Review by:
citysearch c.
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Review content:
I've been really frustrated with the maintenance of equipment at this gym. There are currently six video equipped treadmills (out of a total of 14) that do not function correctly. Three are completely non-functional, one has a belt that moves but is stuck at an extremely high incline, one has no sound on the video and the other has a belt malfunction every minute or so. I have asked several times, and each time I'm told that the technician has been called and they are working on the problem. I'm beginning to think that there is a problem because it's been this way for several weeks without any sign of repairs.
We were charged a fee in January for club improvements, and were told that there would be new HD monitors installed, along with other improvements. I haven't seen any sign of any of the promised improvements. Repair of existing would be nice.
The manager has tried to convince me that most of the equipment actually isn't broken (because the belt still moves) it's just the console that's a problem. In my book, that still equals NOT FUNCTIONING.
I am expected to pay my fee every month, in exchange I expect them to maintain the gym and the equipment. That is not happening. A lot of money was recently spent to re-model inside and put a window in the front wall. None of this matters if the equipment doesn't work. That's what we pay for, not windows.
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