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Businiess name:
Dayton Automotive
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Review by:
citysearch c.
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Review content:
I have been a customer of this shop for years and years. I think it must have been sold, although when I asked they said no. Major staffing changes and buisness philosophy have occured. I brought my car in June and things seems disorganized and I couldn't get a good explaination about what had been done. My car worked okay and I didn't think much of it but when I returned to have some recommendations done in the end of august it was the worst service I think I have ever recieved. I had to take my car back twice that week. The attitude from the woman I talked to seemed to be ""oh well"" these things happen. Thier service in years past hasn't always been perfect but it was always taken care of right away and I felt cared for and heard. This was not the case, I had to leave my car again and when I picked it up I got NO explanation about what the problem was and not even a apolgy just a weird explanation that was delievered so quickly that my head spun. I wouldn't recommend this place anymore. Its a shame because the previous owner and manager seemed to have the whole customer service idea down and it was a comfortable place to bring my car. Now I have to look for a new place.
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