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Businiess name:
Hell's Kitchen
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Review by:
citysearch c.
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Review content:
We arrived unaware of the necessity to get a reservation. One of the three hostesses took our name and told us it would be about 45 minnutes. We sat down at the bar prepared to patiently wait for a table. We were sitting at the bar for 10 minnutes before we asked a passing barback for a drink. In that first ten minnutes I scanned the restaurant to check it out as this was a new place to me only to notice that there were 6 empty tables in the room I was in (Ironic considering the 45 min. wait) The bartender was busy making drinks for the servers and on occasion would look around but unfortunately for the patrons she would stare over the top of the heads of the people sitting at the bar at god knows what. After I finnished my bloody mary I sat waiting another 15 min. until our pager went off without being offered another drink.\r
We were sat by one of the three hostesses leaving two behind to hold down the front door. Our server showed up several minnutes after being seated to ask if we wanted something to drink we both ordered went for the bottomless cup of coffee which I was able to find the bottom of twice. He failed to notice that our menus were closed which is a strong indication that people know what they want to eat. 20 minnutes after being seated our server decided to take our order. We had the Toasted sausage bread, Huevos rancheros, and Crab cake with poached egg and holindase. The food was excellent and came out in a flash after we ordered it (good to know the kitchen staff is good at their job) my only beef with the food is that the plate with the crab cake wasn't really full could have thrown another piece of toast or some more fruit to fill it up. Aside from that the food was delicious. As we were finnishing my girlfriend asked for a box for her remains only to have our server drop one off then disappear for 15 minnutes before we saw him again to ask for a check which resulted in another 10 minnute wait for him to show up with it and then disappear for another 10 minnutes to run the tab. By the time we left the restaurant was about half empty and there were two groops of people at the front door waiting to be seated by the three hostesses. (F'ing rediculus) \r
Note: If you are going to claim to have a bottomless cup of coffee, THEN KEEP IT COMING! The service was amature at best and absolute BS as far as I am concerned and if it wern't for the food I would have given this review 1 star. Nedless to say the visit will not be folowed up again as it was just too frustrating to sit through again.
Pros: Food Tastes good
Cons: Staff is not alert or eager to work
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