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Businiess name:
Fat Albert's Breakfast Cafe
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Review by:
citysearch c.
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Review content:
I took my friend there for her birthday hearing that it was a good place to go and that they have the best home cooked style potatoes. We were fortunate enough not to have to wait for a table as it was pretty cold outside and there is no waiting room in the front unless you feel like getting real cozy with strangers and becoming part of their meal. Hearing they have quick service and can crank out the breakfast and clear seating sooner, we were surprised when we had to inquire if we could place our order after 15 minutes of watching the waitress walk by several times with no acknowledgement. It took 40 minutes for us to even get our food not to mention that we had also placed a to-go order and ended up cancelling it after our regular meal took so long (because they had packed the entire meal up ""To-Go"" rather than just the one order). More frustration set in while we watched everyone that was seated after we were, eating well before us. The apology from the waitress was given only so she did not have to hear our comments of disappointment rather than her actually giving any care or mind to the matter. We did get our ticket discounted a meal but the obvious lack of customer service (unless you were a regular) was all to discouraging for us to ever want to go back. I would have paid double what I had for better customer service so I hope they can work on their style more to accomodate for their guests. Their food options of being able to have an egg white omelette is a plus but you can probably go to IHOP or Denny's and get the same taste, better service and more seating options. Overall disappointment.
Pros: Good bread
Cons: Service & lack of seating
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