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Businiess name:
Max & Erma's
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Review by:
citysearch c.
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Review content:
The place is not high on my list. Not once, twice, three times I gave this restaurant a chance. The first time when it opened. I thought maybe that was reason for my bad experience. The second time, months later, they repeated the same crimes. The third time was the charm when I took my fiance there. On all three occasions, the wait ridiculous (open tables, understaffed). Service was rude, uncaring attitude and slow. Twice I had a burger that seemed like it was cooked yesterday and reheated. My fiance's steak was burnt (requested medium). Twice complained to the waitress and once to the manager but was my concerns never addressed. I try never to complain , I usually just pay the bill, leave, and never go back. This place struck out three times with me. Game over !!!!
Pros: Has a bar, Has a lot of parking
Cons: Food quality, service slow, not a good value
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