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Businiess name:
Las Palmas Mexican Restaurante
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Review by:
citysearch c.
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Review content:
My friend and I wanted to enjoy some Mexican food and we use to frequent a different location but we moved to this area. First problem, we ordered drinks one was 5.30 and the other was 11.00. The price was ridiculous for a rubbing alcoholic beverage . My friend order came out before mine. I had to ask my waiter where my order was. He stated, ""It will be out in a minute."" After 10 minutes passed and he brings out chicken when I ordered steak. I advised him that I did not order that. It took them an additional 15 minutes to bring out what I asked for and at this point, I was very upset because my friend was basically finished with her meal and mine was not even on the table. I advised them that I did not want the meal anymore because I was no longer enjoying a meal with my friend. I advised them that I was dissatisfied and all they could say was sorry. They did nothing that consists of great customer service in fixing their mistake. I looked at my receipt later and they charged me for something that I did not order and refused to take it off the ticket. I asked him were they so hard up for cash that they had to nickel and dime people for things that were not ordered? This place was horrible and does not care about their customers. If you want to be treated fairly and have great eating experience, go somewhere else.
Pros: Closer Location
Cons: Customer Service, Food, Drinks, Price
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