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Businiess name:
The Seasons At Horsetooth Crossing
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Review by:
citysearch c.
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Review content:
This is a cold, calculating, corporate run apartment complex out to get every penny they feel they can from their tenants. First thing to be aware of is that in the fine print of the lease - and there are pages of it - they require 60 days formal move out notice and not the standard 30. I almost got caught on this point but was lucky enough to catch this requirement with a day to spare. Those tenants that miss this 60 day requirement can and do get stuck paying an extra months rent and it is all legal. I filled out the move-in condition form but did not ask for and did not receive a copy, I cleaned the apartment thoroughly and asked if I needed to walk through with anyone. I was told it was not necessary and I could just drop the keys off at the office when done cleaning. Big mistake. They stuck me with a $75 cleaning fee which when I questioned it I was told I cleaned well because they normally charge $200. They charged me $189 to paint the apartment including ceilings because they said it needed it. I did take pictures of the place when I was finished cleaning because of my uneasiness with the near miss of the 60 day move-out notice. I was told by the corporate office that they determination what needs to be done, as stated in the lease, and my pictures were meaningless. They also charged me $115 to resurface the bathroom counter claiming damage. I told them that the only thing wrong with the counter was a discoloration on left side that looked like a staining or material defect that I had seen on move in and remembered noting on the condition form. They said I did not note a stain. I didn't get a copy and regret that now because I believe them capable of anything at this point including altering documents to make more profit or cover a mistake they made. I was told that they routinely charge cleaning unless you submit a receipt from a profession cleaning company. They will and do routinely paint the apartments and charge the tenants when a tenant moves out as they say there is usually some scuffing on the walls and they determine normal wear and tear. It is all legal but not moral. This complex is one of the higher rent apartments for this area so you would expect better - BEWARE!!!
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