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Businiess name:
Groomingdale's Pet Spa
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Review by:
citysearch c.
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Review content:
Very happy with the grooming, owner is pleasant. We were unaware of the 4:00 pick up time. It would have been very nice to have the 4pm pick up mentioned during the intake for grooming. Got there just before 4pm and the curt blond with the short pony tail chastised us for not reading their pink laminated flyers. It truly was an unpleasant experience and we are thinking of finding another groomer because of her mean spirited demeanor. I would never want her grooming our pets given her gruff behavior. If we had realized 4 pm was the pick up, we would have picked up much earlier....If you want to be scolded like a child.....even when you are there a few minutes before 4 pm....this is the place for you! Sadly we liked the other workers and had been treated with kindness before this event. We understand it is a business and everyone wants to go home on time, but do you really need to be that mean? Felt sorry for the other dog that was still there. Can't imagine what that owner endured!
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