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Businiess name:
Frankie's Pizza
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Review by:
citysearch c.
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Review content:
We live in Spokane and my daughter is on a soccer team. We were in Enumclaw for a soccer game. After the game we decided to grab something to eat before we drove back to Spokane, it was 2:00 p.m. Some people in Enumclaw recommended Frankie?s. Some of the other girls on the team also wanted to go. We walked into Frankie?s and there was 1 family eating, the rest of the restaurant was empty. The ?hostess? walked up to us and said we needed a reservation. We explained that we were from out of town and she said ?ok, in the future you need a reservation.? She told us that we could sit in an area and we walked over to sit down. She again came over to us and told us that in the future we need to make a reservation and that since we were a group of more than 15 we would automatically be charged a 17% gratuity. She was not saying any of this in a friendly way, but everything that came from her mouth had a snotty tone to it. We then asked if she would rather we walk out and all walk back in one by one and sit all over the restaurant. She then said that they just cleaned the tables and now they would have to clean them again and that if we wanted to leave we could. By this time we still hadn?t all sat down and she was VERY confrontational. She went to the back and sent someone else out to tell us that we would be charged a 17% gratuity and they had called the owner and that?s what he said. We all said fine, we will pay your gratuity, but we do not want her as our waitress because she will not get our tip. She stayed in the back room until it was time to pay. As we each came up to the till, she stood there and stared past us and waited until the other waitress helped up. She even did this to our daughters. If they would have been busy or closing then I would understand the irritation of 20 people walking in. However that is known as a rush and we should have been treated better. The service at Frankie?s was awful.
Pros: Lots of space
Cons: They don't really want you there
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