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Businiess name:
Photography Shoppe
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Review by:
citysearch c.
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Review content:
Check the BBB! They have an F- Rating for a REASON!\r
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Photography Shoppe was my worst wedding decision. A year later we have NO prints, NO album, and no refund. They won't return phone calls or emails, they basically steal your money - ""must be paid in full in advance""- and then do NOT ever provide you with your albums! They are a giant disaster and the owner Ken is just a terrible human being with no morals or decency at all. My photographer was decent, but let me tell you, she was NOT good enough to make it worth the horror of dealing with them. I emailed their company weekly for 3 months and tried to call them 2x a week and did not receive ANY kind of response; they only have ""business hours"" about 12 hours a week when they will pick up the phone and according to the receptionists they don't have access to album status info.\r
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As far as the other details, at my wedding for package 3 I had 2 photographers, but one was clearly not a photographer at all. She took about 10 pics of the boys and then none for the rest of the night. There were NO pictures of me and my mother- who is a brain cancer survivor I was so blessed to have at my wedding- AT ALL! How do you not take a picture of the bride with her mother??? Also they missed the signing of the marriage lisence completely but pretended to take a picture- I wish they had just admitted it and asked us to pose. Ug.\r
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My albums were ""guaranteed"" to come four months after, and they not only never arrived but no one from the company bothered to let me know there was a delay. Last month my grandfather passed away- it had been ten months since my wedding (which he couldn't attend because he was too sick) and he never got to see the album we made for him. I am crushed that he could not see my wedding albums. I asked the company to rush my albums so he could see it before he died and I guess the year-long delay was their response to that.\r
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Anyways- in short- these people are terrible and you do NOT want to give them your money.
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