Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Ratskeller
|
|
Review by:
citysearch c.
|
|
Review content:
The ratskeller officially has the worst customer service I have ever received. It almost seems like they have employee meetings on how to make customers want to get up and leave. I have been there twice and the place is just horrible. I agree with the first two reviews that yes the food is pretty good--but with the kind of service I received each time I wouldn't trust them to make something I am going to eat . The kitchen looked filthy-food all over the floor. They make you pay in advance so don't tip well until you know you got good service. The first time I went the bartender told us we would have to leave because he wanted to close 3 hours early to chase down some drunk floozies that had just stopped by. The second time we were told we couldn't order pizza at a pizza joint, they ran out of forks and said fine I'll get you one after we asked for a fork for a salad and we got a plastic one, when asked for a refill on a soda that we had to go up to the bar to get they said ""fine, what are you drinking"", one of my friends was demanded to stand up and move and then was shoved by a waiter who was trying to get out cardboard boxes they stored behind our table, I witnessed other patrons get yelled at by waiters and waived away by ""busy"" staff. Throughout this whole ordeal where our group of only four was made to feel like intruders that they didn't want there--the staff seemed to be focused on hanging out with the locals and ignoring the restaurant full of customers. I heard similar stories from my brother on the one occasion he went there. Avoid this place--go to Charlies across the street or stay home but if you go to the Ratskeller you will just end up feeling like they want you to leave--I hope this place does something to fix its poor service because it really does have a cool atmostphere and tasty food but its not worth it. Thats all--done ranting. :)
Pros: Nice atmostphere, good eats
Cons: Horrible Customer Service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|