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Review content:
We have eaten here several times in the past and have loved it. Sadly, today was a baaad experience. We were seated quickly, took a few minutes to decide, but ordered relatively quickly. Once we ordered, we waited and waited and waited. The table next to us, seated later, were paying to leave before we ever got our food. We ordered a salad and lasagna to share...yet the people next to us, who arrived after us, were finished before we even got our food, and they each got full meals and appetizers. What took so long?
While we were waiting, we were about ready to pull our hair out. The restaurant was looping the same song, with loud horn sections, and yelling, over and over and over. Finally, after hearing it 6 times, we requested them to please change it!
Finally, our food arrives. The $10 salad was full of wilted, brown rotted lettuce. Something in the salad was so salty we could not eat it without puckering. The lasagna was ok. It was not very flavorful. The waitstaff should have had an easy time noticing how gross the salad was that he brought us. It never should have been served that way. When the lettuce is a dark brown, that is not good.
After waiting such a long time, to get what tasted like a plate of salt was beyond a disappointment. We decided to skip coffee and dessert, as by this point, we had no trust left for what we'd be served. Previously, the wait staff have seemed very attentive and professional. Today they seemed a mess...dropping our silverware off our plates onto the floor when they brought us our food, bringing us drinks that were meant for another table....
Thankfully, the waiter took the salad off the bill. The whole thing was quite a disappointment. I hope this was a one-time thing, but I'm afraid we won't go back.
Pros: usually a nice comfy atmosphere
Cons: unprofessional waitstaff, rotten food
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