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Businiess name:
Don's Auto Body
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Review by:
citysearch c.
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Review content:
I recently bought a boat that needed some engine work. I found an ad for Don's Auto Body on craigslist so I called. They quoted me $1,500 for a rebuilt engine & $800 to install it over the phone. I felt this was fair. They also offered to pick the boat up for me since I didnt have a way to trailer it that day. Great, right? I went in the next day and they explained to me that the boat needed X & Y & Z done and that they had to do this & that to it. However, I was smart enough to get some 2nd opinions, and ALL of these other professionals said that these things were NOT needed. So I asked Don's to give me an estimate to repair the boat in writing. I did this for 2 reasons. 1) I had read the previous review on Citysearch about them. 2) I kept getting told that they were telling me that I needed things that I didnt. When I asked the manager for a written estimate he said ""That""s ridicoulous"" and I quote ""our time is too valuable we make $75 an hour"". They proceeded to advise me to have a good day (which meant goodbye - leave us alone). I had noticed my paperwork already had a charge of $150 on it to pick the boat up. I never asked them to pick it up, they offered, and when I accepted they never mentioned a cost. They basically wanted me to let them just work on it and give me the bill (blank check). I returned at 5:00pm 2 days later to get my boat out of there and was told I could not have it because they were closing at 5:30 and to come back another day. Luckly, I called them from my work phone so all of our conversations are recorded. I will be filling a complaint. If you are considering these guys to do work. I can honestly say that in my 35 yrs I have never been treated so rudely as a paying customer in my life. I am giving you fair warning now. DO NOT go there. See the other review.
Cons: Bait & Switch - Very Rude to Customers
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