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Businiess name:
Honorhealth Medical Group-Hatcher
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Review by:
citysearch c.
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Review content:
Like everyone else, Drs. Kelly & Williams were my doctors. I always knew that I would get better and all my questions would be answered. For over a decade, I knew that if I had a medical problem I had a place to go. HOWEVER, for over the past 3 or 4 years things are very different now. The front staff are terrible!! The employees act as if they work for the Government and blessing the rest of us idiots with their time. Everytime I call, I am placed on hold by some one who seems to be bothered by the phone. I guess maybe I interupted a game of spider solitaire or something. Because of the absolute lack of human concern by the front staff and appointment setters. I will not be back. Maybe, these doctors built a large enough patient base that they don't need me or my VERY large extended family. I sure some other office would like us since we are now getting older and will need more medical services. It too bad such a great place had to be ruined by apathetic front office management
Pros: Carrying Doctors
Cons: Inhumane Front office staff
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