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Businiess name:
Touch Restaurant
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Review by:
citysearch c.
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Review content:
First of all, the food was fine. Not great or even very good - just fine. HOWEVER - my husband found a SCREW in his salad! Being not into eating metal - we called the manager over who seemed surprised and made light of it by saying ""would you like another salad, we wouldn't want to screw you"". Funny but little remorse or apology. Then when the bill came - we were charged for the new salad. We called the manager back over and he then apologized and took it off the bill BUT i would think any other restaurant would have offered to take off his meal or as a courtesy would present a round of drinks or desserts...it just displayed a total lack of customer service or grace. It's all about the principal of the situation. After the screw and the way they handled it - we would never return to Touch.
Cons: service....
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